Privacy Policy

House of Verve exists to offer men’s apparel and accessories with personalized fit and style options. Data and technology are key to achieving this objective. The data you provide is totally secure, and your privacy is of utmost importance to us. This privacy policy applies to any visitor to our website (houseofverve.in) and related sites, communications, or social media channels, excluding those which have a different privacy policy.

The Information We Collect

Your Email:

We need your email address to create your account.

Size and Style Information:

To place an order with us, you must provide size and style-related information.

Billing and Shipping Information:

To make a purchase, you will need to provide your full name, address, payment, and billing information. We use this information to process your order, provide support, and update you on your order. Payment information (credit/debit card details) goes directly to our third-party secure payment gateway and is not retained on our servers.

Reviews, Feedback, and Survey Inputs:

We frequently invite feedback and review comments on our products and services through our website or social media channels. We may also conduct surveys and seek design inputs for new products.

Your Friends’ Information:

As part of our referral program, you will have the option to invite your friends to share their views on certain products or services or make purchases on our site.

Communications:

If you choose to contact us through email or chat, your emails and chat history may be stored for future reference.

Usage Information:

We log usage information when you visit or use our site. We use log-ins, cookies, device information, and IP addresses to identify you and log your usage.

Anonymous Information:

We collect non-personal information, including your browser type, the URL of the previous website you visited, your ISP, and operating system. This information is anonymous and is collected by most websites. We use this information to analyze trends, administer the site, track user movements, and gather demographic information about our user base as a whole.

Cookies:

Like most e-commerce websites, we use cookies. Our cookies don't store any personal information but allow us to keep items in your shopping cart during your visit and provide a more personalized user experience. We may use selected third parties for marketing and analysis purposes. This anonymous information is collected through pixel tags, an industry-standard technology used by major websites. We believe that using third-party services improves your online experience by allowing you to see ads relevant to your interests.

Other Information:

Our services may change, and we frequently introduce new capabilities and features, which may require new information. If we collect materially different personal information or significantly change how we use your data, we will notify you and may also modify this Privacy Policy.

How We Use Your Information

We use your data to authorize access to our services.

Your personal data and preferences are used to make suitable recommendations, fulfill your orders, and provide optimized services.

We also use your contact information to reach out to you via email, phone, and other means related to our services. Our newsletters and marketing messages will be sent to your email and phone.

We will use your data, feedback, and other inputs to conduct research and improve our products and services. We will also use this data to investigate, respond to, and resolve complaints and service issues. Your data will be used as input for producing aggregate insights and trends, without identifying you.

If necessary for security purposes or to investigate potential fraud or violations of our User Agreement or this Privacy Policy, your data, including communications, may be utilized.

Your feedback on products and our services will be visible to visitors of houseofverve.in. In some cases, your feedback may be used for advertising and marketing purposes in marketing emails or other forms of advertisement.

We use third-party service providers to help us deliver our products and services. They will have access to your information as reasonably necessary to perform services on our behalf and are obligated not to disclose or use it for other purposes.

We will disclose information about you if required by law, subpoena, or other legal processes in certain circumstances.

We may also share your personal data as part of a sale, merger, or change in control, or in preparation for any of these events. Any entity that acquires us or part of our business will have the right to continue using your data in accordance with this Privacy Policy unless you agree otherwise.

We do not rent, sell, or distribute our customer base or newsletter emails to anyone. We do not sell your personal information to third parties. Additionally, we do not store your credit card or other payment details on our server; all purchases are processed through our secure payment gateway.

Do Not Track

Please note that we do not alter our site’s data collection and use practices when we receive a Do Not Track signal from your browser.

Cross-Border Data Transfers

We process data both inside and outside of India and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws that differ and may not be as protective as the laws of your country. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us.

Security

We maintain best practices to protect your information, which include appropriate physical and electronic security measures. We use 128-bit Secure Socket Layer (SSL) technology to encrypt all of your private information when placing an order, ensuring that no one else can read this information.

Final Disclaimer

Although we have taken security measures to the best of our ability to protect personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.

Changes to the Privacy Policy

House of Verve (“we” or “us”) may modify this Privacy Policy at any time. If we make material changes, we will provide notice through our services or by other means, giving you the opportunity to review the changes before they take effect. If you object to any changes, you may request to have your account closed.

You acknowledge that your continued use of our services after we publish or send a notice about changes to this Privacy Policy means that the collection, use, and sharing of your personal data is subject to the updated Privacy Policy.

Your Consent

We retain your personal data while your account is active or as needed to provide you services. This includes data you or others provided to us and data generated or inferred from your use of our services.

By visiting https://houseofverve.in, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.